Webinar Archive

This collection contains IAAO webinars published from 2010 to 2021. More recent webinars are available through IAAO-U on the main IAAO website.

Please note that CEU credits are no longer available for these videos.

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The State of the U.S. Real Estate Market

Peter Korpacz

Maybe it's time to accept that the economy has turned around and a real expansion will soon be upon us. The stock market, which often foretells economic growth, is doing well and has reached historic price levels. And, real property transaction volumes are increasing and cap rates are holding their own and for some prized assets are actually declining to record lows.
Golf Course Valuation

Douglas Main

Like an approach shot to the 17th green surrounded by water hazards, valuing only the Real Property component of the going-concern of a golf course or country club can be a challenge. Like proper club selection, understanding the challenges of the market, the types of operations, and the tools best suited to isolating the real property component of golf course is vital to perfect execution.
Defending a Commercial Assessment Using the Three Approaches

Ed Martinez, Jim Siebers, and Steve Miner

This webinar will tell you how to properly collect the data required for each approach to value and where to find it; how to properly apply the three approaches to value; and how the information from the three approaches to value can be used to defend an assessment.
Nursing & Senior Housing Valuation Techniques/Trends

Alan Plush

This webinar covers the market value estimation process (with emphasis on the income approach), current market trends in the hospital and surgical center space, contribution of real estate as allocated from the total value, and how to look at functional obsolescence in facilities that are failing to perform. A review of market trends for this specialty niche will be presented so attendees understand how best to determine presence of absence of obsolescence and how market trends can render an otherwise good physical asset to one of little value.
Face of Customer Service in the Assessment Office

Tiffany Steward and Tina Morton

Are we serving customers effectively when communicating in person, over the phone, and by e-mail? Is there a way to guide employee performance so everyone who represents the office is upholding the highest standards of customer service? Join the presenters for "The Face of Customer Service in the Assessment Office." They will look at the pitfalls that employees face, such as problems with etiquette, professionalism, nonverbal communication, and distractions. Participants will have an opportunity to view "Customer Service Investigation," a training video developed by and for employees in an assessment office. The presenters will also look at the basics of e-mail communication and ways to provide employees with feedback and coaching to improve their skills. A CD containing the video and other resources will be available to Webinar participants so they can implement these concepts in their own offices.
Condominium Assessment - Issues and Answers

Scott Winter

Condominiums have been a form of property ownership since the period of ancient Rome. They still enjoy popularity in many assessment jurisdictions today. However, the issues surrounding the assessment of condominiums have evolved in recent years. Condominiums are similar to residential homes, yet have enough unique features that require special consideration when assessing them. What are some of the best practices regarding the assessment of condominiums?
It's Time for a Roundup, the Appeals have Stampeded!

David Boisvert

This webinar describes the issues that Maricopa County was struggling with in managing the appeals from the start to the completion of the process. Mr. Boisvert will share what Maricopa County developed in order to solve the issues...We will walk through the analysis of where the process could be improved upon, the criteria for a new process system, the defined benefits and the potential risks with change. Mr. Boisvert will share the modifications and upgrades which have occurred as the process has moved forward over the last three years as well as the next upcoming appeals season.
Intangibles in Commercial Properties: Are They the Real Thing?

Mark Kenney

Business value and intangibles are not taxable. Commercial property assessments must be evaluated for the possible extraction of nontaxable business value and intangibles. This presentation provides an overview of terminology, value concepts, and appraisal methods related to business value and intangibles. It will help assessors identify intangible assets and understand their potential impact on assessments.
The State of the US Real Estate Market

Peter Korpacz

The U.S. economy hit a speed bump mid-2012 and continues to struggle with weak employment and GDP growth. Headwinds threatening the hope for sustainable economic expansion include a possible global recession. Already much of Western Europe is already in recession. With the November elections behind us, it will be time to consider its implications, especially in regard to the fiscal cliff the country faces with the double barreled explosion of impeding, massive Federal income tax increases and large Federal budget expenditure reductions. Will they occur or will "the roadrunner make a U-turn and avoid the fall?" For the fourth quarter 2012 update on the State of the U.S. Real Estate Market, Mr. Korpacz will focus on the impact of the economic malaise and the Federal fiscal crisis on real estate space and capital markets as well as changes in transaction volumes, prices, and cap rates by property categories and major markets.
The State of the US Real Estate Market Webinar

Peter Korpacz

It’s been a slow process but the U.S. economy is experiencing a sustainable recovery, but headwinds are still threatening the hope for expansion. For the second quarter 2012 update on the State of the U.S. Real Estate Market, Mr. Korpacz will focus on the impact of the slowly, improving economy on both real estate space and capital markets as well as changes in transaction volumes, prices, and cap rates by property categories and major markets.
Wind Farms 101

Wade Patterson and Gary Snyder

Many locations have wind, but it’s much more involved. The presenters will examine wind energy companies’ consideration of important factors such as environmental conditions, substation locations, a “grid” for purchase, transportation, and distribution besides the abundant, free, renewable natural resource, wind.
Cash Modeling in an Accrual World

John Ryder, Ed Beisner, and David Provost

This three part webinar is designed to highlight and review the principal differences between Cash and Accrual accounting as evidenced on certain financial statements and reporting schedules. Discussion will cover some of the impacts these differences have on the decision making of market participants who principally oversee investments in large scale income producing real estate.
The Good and Bad of Assessment Policies/Practices Webinar

Steve VanSant and Alan Dornfest

In this webinar, Steve and Alan explore and present the preliminary results of the recently conducted survey of state and provincial property tax assessment policies and practices (PTAPP) in a manner that is both interesting and entertaining. It's been 10 long years since any comprehensive survey of this nature has been attempted and there have been many changes in policies and practices over that period.
Foreclosure Sales and the Mass Appraisal Process

Scott Winter

Foreclosures are affecting property values in many market areas. Experts agree that the foreclosure phenomenon will still be a factor in property valuation for awhile. How should those in the assessment community consider foreclosures? Join Scott Winter, RES, Assessment Division Manager for Milwaukee, Wisconsin as he describes practical strategies for assessors to use during the foreclosure crisis. Scott was a member of the IAAO Research Team that wrote the award winning article entitled, “A Guide to Foreclosure-Related Sales and Verification Procedures”, and is an IAAO National Instructor.
Cell Tower and Carrier Equipment Valuations

Walt Woodard

To most assessors, cell and communications towers are a mystery. There is little information available on value, the technology seems to be constantly changing, and the only source of information is the industry itself. Cell Tower Solutions (CTS) has created methods and technology to gain accurate values on these and all communications sites.
The Valuation of Skilled Nursing Facilities Webinar

Kevin Bradshaw

Valuation of skilled nursing facilities (SNF) offers a unique appraisal challenge as they are almost always owner operated but are bought and sold for their ability to generate income. For this reason it becomes necessary to use the operational or ´going concern’ income and expenses in the income capitalization approach, much the same as in hotel-motel valuation. This Webinar will illustrate how assessors can develop an income capitalization approach for skilled nursing facilities by the use of practical examples. Although the emphasis will be on the income approach, the cost and sales approaches will be also be discussed and reviewed. The presentation will also provide data sources that can be of use to the front line assessor.
Bringing Market Trend Data to the Local Level Webinar

Peter Korpacz

Following up on his November 2010 Webinar on National Real Estate Market Trends, Mr. Korpacz will focus on drilling down the data spectrum and bringing economic, demographic, and real estate trend data to the state, region, and county level. While national trend data is important and useful as a foundation, they are broad based and often do not reflect local trends that may not mirror the national trends. The real estate data will focus on office, retail, industrial, apartment, and hotel segments of the real estate property markets. Numerous examples of local level data and analysis will be presented. From this Webinar you will learn: How to drill down to regional and local level data to support opinions on - demographic and economic trends - leasing market trends - cap rate and pricing trends Data sources and costs for state, regional, and county level data How to analyze and present the trends to visually support your conclusions and opinions.
Real Estate Market Trends 2011 Webinar

Peter Korpacz

The possibility of a double-dip recession has reared its ugly head again. What is the likelihood it will happen? What economic signs will give us a clue? The European financial mess and the U.S. fiscal problems, especially the debt crisis and the lack of resolution of both, muddy the economic recovery waters. Join well-known author and real estate guru, Peter F. Korpacz, MIA, CRE, FRICS, President of Korpacz Realty Advisors, as he explores the state of the U.S. real estate market during the fourth quarter of 2011. The content will focus on the national economy and its impact on the office, retail, industrial, and hotel segments of the real estate industry as 2011 comes to a close.
The Role of the Valuation Witness in Appeals Webinar

Greg Lafakis and Ellen Berkshire

This Webinar is designed to discuss the process of a formal assessment appeal or trial. All aspects of a formal appeal or trial will be covered from beginning to end with emphasis on what to expect and how to prepare. The Webinar will be useful to those who will be testifying in formal appeals or at trials concerning the valuation of property for ad valorem taxation. It will also be useful to counsel who will be presenting a case concerning the valuation of property for ad valorem taxation before a formal administrative venue or in court. The teamwork required between witness and counsel will be a central theme throughout the webinar.
That which causes us trials shall yield us triumph: The role of the valuation witness in the assessment appeal process

Gregory J. Lafakis Esq. and Ellen G. Berkshire Esq.

This webinar provides an explication of the formal assessment appeal process. For the accompanying paper or PDF of the presentation slides, contact the librarian.
The Valuation of Mall Department Stores Webinar

Greg Lafakis and Joseph Ryan

The webinar is designed to discuss the valuation of anchor department store that are attached to and which are associated with regional shopping malls. These properties are not "special use" properties despite the cross easements and operating covenants with the rest of the mall. They do regularly transfer, albeit among a limited number of buyers and sellers.
Excellent Government Customer Service

Richard Petree

This webinar focuses on how to provide excellent government customer service.
State of the US Residential Market

Tim Sullivan

This webinar covers the State of the US Residential Market as of August 17th, 2011.
IAAO Quarterly Market Update Q4 2010 Webinar

Peter F. Korpacz

This webinar, a first in a series, covers the State of the U.S. Real Estate Market…Fourth Quarter 2010. The recession, we are told, ended in June of 2009. Fears of a double-dip recession have been replaced by fears of a new recession. A stubborn high unemployment rate and the lack of significant new jobs creates a cloud of uncertainty over the economic recovery, as well as the anticipated improvement in real estate leasing and transaction markets. Is the fear justified or is a turnaround about to kick in? Well-known author and real estate guru Peter Korpacz, MAI, CRE, FRICS, President of Korpacz Realty Advisors, delves into the state of the U.S. real estate market during the fourth quarter 2010. The content covered in this webinar will focus on the overall economy and how it is affecting the office, retail, industrial, apartment and hotel segments of the real estate industry at the close of the year.
Complex Property Valuation: Hotels and Drugstores Webinar

Tim Wilmath and Ken Engel

More than any other property types, hotels present the challenge of separating business value from the going concern to determine the value of the real estate. This presentation provides methods for creating mass appraisal models to value hotels, which incorporates techniques for removing both business and personal property value from the going concern. All three approaches to value are discussed, and reliable sources of data for model creation are presented. The past two decades have given rise to the growth of corner drugstores at a staggering pace. This presentation examines the business model developed by the four major drugstore companies, Walgreens, Eckerd, CVS and Rite Aid, that allowed the drugstore chains to act as tenants in build-to-suit-stores. To help assessors understand the many ways to estimate their market values, valuation factors affecting drugstores are examined, including development and sale-leaseback issues.