Presentation Title
Brief Session Description
Alternative dispute resolution tools, such as mediation to assist with appeal management by helping reduce appeals, improve outcomes and provide better customer service. Learn how Ontario incorporated these tools to improve their appeal management.
Presentation Category
Legal and Legislative
Audience Expertise
General Interest (Appropriate for all experience levels.)
Location
Peller Estates A
Start Date
9-9-2019 10:45 AM
End Date
9-9-2019 11:45 AM
Moderator Name
Tina Stone
Apendium Knowledge Area
Working with the Legal Framework
Mediation as an Appeal Management Tool
Peller Estates A
Alternative dispute resolution tools, such as mediation to assist with appeal management by helping reduce appeals, improve outcomes and provide better customer service. Learn how Ontario incorporated these tools to improve their appeal management.