Schedule

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2019
Monday, September 9th
10:45 AM

Scaling Up

Ken Larson MA, CEC, Champion Performance Systems Inc.

Location: Peller Estates B

10:45 AM - 11:45 AM

Tuesday, September 10th
1:30 PM

Creating Opportunities for Meaningful Stakeholder Engagement

Carmelo Lipsi MIMA, Municipal Property Assessment Corporation
Greg Martino MIMA, Municipal Property Assessment Corporation

Location: Peller Estates B

1:30 PM - 2:30 PM

2:45 PM

No, We Do Not Collect Taxes! Implement a Successful Outreach and Education Campaign

Matthew Lyons MEcon, Los Angeles County, CA
Robert Kalonian MPP, Los Angeles County, CA

Location: 221

2:45 PM - 3:45 PM

4:15 PM

Customer Service - We VALUE You!

Christina Lantis AAS, RES, Mecklenburg County, NC
Kellianne Nagy CAE, Mecklenburg County, NC

Location: 221

4:15 PM - 5:15 PM

Wednesday, September 11th
1:00 PM

Website Modernization: Making Your Website Work for You

David Martinez, El Paso Central Appraisal District, TX
Albert Viera, El Paso Central Appraisal District, TX
Octavius Sweeney RPA, El Paso Central Appraisal District, TX
Rodolfo Arvizo, El Paso Central Appraisal District, TX

Location: 223-224

1:00 PM - 2:00 PM

2:15 PM

Cause and Effect: The Effective Tax Rate

John J. Valente, SOA, Inc

Location: 207-208

2:15 PM - 3:15 PM