Excellent Government Customer Service

Authors

• Richard Petree

Files

Description

This webinar will address various areas of providing great customer service starting with the front desk – the position that sets the tone for great customer service in your office. The smallest things like seeing employees talking on cell phones or chewing gum can play an integral role in providing top notch customer service. Watch this webinar and you’re guaranteed to make changes in your office.

Publication Date

1-19-2011

Document Type

Video

Recommended Citation

Petree, Richard, "Excellent Government Customer Service" (2011). Webinar Archive. 19.
https://researchexchange.iaao.org/webinar/19