Creating A Framework For Reform
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Description
In 2019, the Cook County Assessor’s Office did something unprecedented: They invited the IAAO to conduct a practices and procedure audit of the office. Through interviews with staff and opening up access to the office, the IAAO was able to identify the areas that were most in need of improvement. The resulting audit was publicly available online and was the roadmap for Assessor Fritz Kaegi’s work in reforming the office. Three years later, the office has improved its technology, increased its hiring, and created more accurate and equitable assessments. This webinar will discuss how the audit was conducted and how it was put into action.
Publication Date
4-29-2022
Document Type
Video
Recommended Citation
Resnick, Sarah Garza, "Creating A Framework For Reform" (2022). Webinar Archive. 127.
https://researchexchange.iaao.org/webinar/127