Transparency and Trust: The Benefits of Demystifying Your Work for the Public

Presentation Category

07 MANAGING PUBLIC RELATIONS AND COMMUNICATIONS

General Session Description

Learn how an office that did not champion government communication and public outreach transformed into a true advocate for engaging the public. We will explain how the changes helped gain the trust of our community, improve access to assessment appeals, and generated surprising results for appeal rates along with positive impact on office morale and employee sense of purpose.

Audience Expertise

Introductory (Assumes the participant has little or no knowledge of the areas covered.)

Location

Macleod E1

Start Date

10-16-2026 2:45 PM

End Date

10-16-2026 3:45 PM

Moderator

Emma Vandeveer, CKA, Jefferson County Property Valuation Administrator's Office

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Oct 16th, 2:45 PM Oct 16th, 3:45 PM

Transparency and Trust: The Benefits of Demystifying Your Work for the Public

Macleod E1

Learn how an office that did not champion government communication and public outreach transformed into a true advocate for engaging the public. We will explain how the changes helped gain the trust of our community, improve access to assessment appeals, and generated surprising results for appeal rates along with positive impact on office morale and employee sense of purpose.