Leading Change from the Inside: Lessons from Small and Mid-Size Jurisdictions
Presentation Category
05 LEADING AND MANAGING THE ASSESSMENT OFFICE
General Session Description
Leading change in small and mid-size assessment offices requires credibility, trust, and deep understanding of daily work. This session draws from real leadership experience to explore how understanding workflows, standing alongside staff, and communicating with clarity builds buy-in, reduces resistance, and enables meaningful, sustainable organizational change.
Audience Expertise
General Interest (Appropriate for all experience level)
Location
Telus 101/102
Start Date
10-15-2026 11:00 AM
End Date
10-15-2026 12:00 PM
Leading Change from the Inside: Lessons from Small and Mid-Size Jurisdictions
Telus 101/102
Leading change in small and mid-size assessment offices requires credibility, trust, and deep understanding of daily work. This session draws from real leadership experience to explore how understanding workflows, standing alongside staff, and communicating with clarity builds buy-in, reduces resistance, and enables meaningful, sustainable organizational change.