Restoring Trust: Lessons from the Cook County Commercial Audit

Presentation Category

05 LEADING AND MANAGING THE ASSESSMENT OFFICE

General Session Description

In 2024, Cook County’s audit exposed fairness and compliance issues in commercial property valuations, citing inconsistent methods, poor data sharing, and underassessment. Since then, the President’s Office, Assessor, and Board of Review have collaborated on reforms. This session will be a panel discussions with all parties and the initial researcher that completed the commercial valuation study. This panel will explore what progress has been made, the challenges in aligning offices, and strategies used to restore confidence and transparency.

Audience Expertise

Intermediate (Ideal for the participant with a general knowledge within the areas covered.)

Location

Glen 208/209

Start Date

10-16-2026 8:30 AM

End Date

10-16-2026 9:30 AM

Moderator

Jessica Lach, Cook County (Chicago) Assessor's Office

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Oct 16th, 8:30 AM Oct 16th, 9:30 AM

Restoring Trust: Lessons from the Cook County Commercial Audit

Glen 208/209

In 2024, Cook County’s audit exposed fairness and compliance issues in commercial property valuations, citing inconsistent methods, poor data sharing, and underassessment. Since then, the President’s Office, Assessor, and Board of Review have collaborated on reforms. This session will be a panel discussions with all parties and the initial researcher that completed the commercial valuation study. This panel will explore what progress has been made, the challenges in aligning offices, and strategies used to restore confidence and transparency.