The Closing That Sticks: Make Your Last Words Count

Presentation Category

06 MANAGING COMPLAINTS AND APPEALS

General Session Description

This session helps assessment professionals deliver closing statements that decision-makers remember. It teaches how to explain why certain evidence deserves more weight, how to show when past decisions do not match the facts, and how to organize a clear path from issues to evidence to result.

Audience Expertise

General Interest (Appropriate for all experience level)

Location

Glen 203/204

Start Date

10-16-2026 10:00 AM

End Date

10-16-2026 11:30 AM

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Oct 16th, 10:00 AM Oct 16th, 11:30 AM

The Closing That Sticks: Make Your Last Words Count

Glen 203/204

This session helps assessment professionals deliver closing statements that decision-makers remember. It teaches how to explain why certain evidence deserves more weight, how to show when past decisions do not match the facts, and how to organize a clear path from issues to evidence to result.