Using Technology and AI to Mediate Valuation Complaints
Presentation Category
06 MANAGING COMPLAINTS AND APPEALS
General Session Description
Learn about adapting to high-pressure, high-volume appeal settings through innovative technologies, that have allowed Franklin County’s unique mediation program to resolve value complaints efficiently, effectively, and with significant cost savings to the county and its property owners. Presenters will discuss lessons learned, current technologies, and AI innovations underway.
Audience Expertise
Introductory (Assumes the participant has little or no knowledge of the areas covered.)
Location
Southern Hemisphere V - Upper Level
Start Date
9-24-2025 3:00 PM
End Date
9-24-2025 4:00 PM
Moderator
Wendy Semmler, South Dakota Department of Revenue
Using Technology and AI to Mediate Valuation Complaints
Southern Hemisphere V - Upper Level
Learn about adapting to high-pressure, high-volume appeal settings through innovative technologies, that have allowed Franklin County’s unique mediation program to resolve value complaints efficiently, effectively, and with significant cost savings to the county and its property owners. Presenters will discuss lessons learned, current technologies, and AI innovations underway.