Using Technology and AI to Mediate Valuation Complaints

Presentation Category

06 MANAGING COMPLAINTS AND APPEALS

General Session Description

Learn about adapting to high-pressure, high-volume appeal settings through innovative technologies, that have allowed Franklin County’s unique mediation program to resolve value complaints efficiently, effectively, and with significant cost savings to the county and its property owners. Presenters will discuss lessons learned, current technologies, and AI innovations underway.

Audience Expertise

Introductory (Assumes the participant has little or no knowledge of the areas covered.)

Location

Southern Hemisphere V - Upper Level

Start Date

9-24-2025 3:00 PM

End Date

9-24-2025 4:00 PM

Moderator

Wendy Semmler, South Dakota Department of Revenue

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Sep 24th, 3:00 PM Sep 24th, 4:00 PM

Using Technology and AI to Mediate Valuation Complaints

Southern Hemisphere V - Upper Level

Learn about adapting to high-pressure, high-volume appeal settings through innovative technologies, that have allowed Franklin County’s unique mediation program to resolve value complaints efficiently, effectively, and with significant cost savings to the county and its property owners. Presenters will discuss lessons learned, current technologies, and AI innovations underway.