Presentation Category

06 MANAGING COMPLAINTS AND APPEALS

Session Description

This session includes a refresher from the presentation at the 2022 Conference. The 2022 session focused on appeal rates in various demographics. This session will focus on the plan made to address results of the study as well as communication of those results..

Audience Expertise

General Interest (Appropriate for all experience level)

Start Date

8-30-2023 1:00 PM

End Date

8-30-2023 2:30 PM

Moderator

Jake Parkinson, Tooele County

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Aug 30th, 1:00 PM Aug 30th, 2:30 PM

Evaluating Appeal Bias

Ballroom J

This session includes a refresher from the presentation at the 2022 Conference. The 2022 session focused on appeal rates in various demographics. This session will focus on the plan made to address results of the study as well as communication of those results..