Presentation Category
05 LEADING AND MANAGING THE ASSESSMENT OFFICE
Session Description
We plan our inspections and assign staff to get the work done in a timely manner. How do we manage unexpected work and track it through to completion? Do we really know who is calling, why they are calling and if we have answered their concern? This session will show you how.
Audience Expertise
General Interest (Appropriate for all experience level)
Start Date
8-30-2022 1:30 PM
End Date
8-30-2022 2:30 PM
Moderator
Jenny Williams, Chatham County, NC
Download Comments
Many of the sessions at the 2022 Annual Conference were recorded and are available to full conference attendees. Check the following page to see if this session is available at https://www.iaao.org/2022sessions.
Managing Inbound Communication Through To Resolution
Room 302
We plan our inspections and assign staff to get the work done in a timely manner. How do we manage unexpected work and track it through to completion? Do we really know who is calling, why they are calling and if we have answered their concern? This session will show you how.
