Brief Session Description
This session will take a look at the top trends in customer experience, why they matter and how you can adopt them. Your organization will be able to deliver increased operational efficiency, greater employee satisfaction and a stronger brand–––and fewer negative tweets.
Presentation Category
Emerging Issues
Audience Expertise
General Interest (Appropriate for all experience levels.)
Start Date
8-31-2016 10:00 AM
End Date
8-31-2016 11:30 AM
COinS
Aug 31st, 10:00 AM
Aug 31st, 11:30 AM
What Top Customer Experience Trends Mean to You
This session will take a look at the top trends in customer experience, why they matter and how you can adopt them. Your organization will be able to deliver increased operational efficiency, greater employee satisfaction and a stronger brand–––and fewer negative tweets.
