Assessment Journal
Keywords
Total quality management in government
Abstract
A case study of instituting a total quality management program in a county assessment office.
Recommended Citation
Kelly, Laurel and Spina, Lori
(1995)
"Total quality management and organizational change: The Martin County, Florida, model,"
Assessment Journal: Vol. 2:
No.
1, Article 2.
Available at:
https://researchexchange.iaao.org/assessment_journal/vol2/iss1/2
First Page
28
Last Page
31
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