Presentation Category
07 MANAGING PUBLIC RELATIONS AND COMMUNICATIONS
Session Description
Why is it important to inform, engage and meet the needs of internal and external users? How do you effectively communicate benefits, exemptions and valuation to officials and taxpayers? This presentation will discuss communication & public relations strategies used in Santa Fe County to ensure customer service is top-notch.
Audience Expertise
General Interest (Appropriate for all experience level)
Start Date
8-29-2022 3:00 PM
End Date
8-29-2022 4:00 PM
Moderator
Debby Ring, MMAO, Retired, MI
Download Comments
Many of the sessions at the 2022 Annual Conference were recorded and are available to full conference attendees. Check the following page to see if this session is available at https://www.iaao.org/2022sessions.
“It’s You We Value”: Ways to Provide Five-Star Customer Service to Internal and External Users
Ballroom
Why is it important to inform, engage and meet the needs of internal and external users? How do you effectively communicate benefits, exemptions and valuation to officials and taxpayers? This presentation will discuss communication & public relations strategies used in Santa Fe County to ensure customer service is top-notch.
