Presentation Category

07 MANAGING PUBLIC RELATIONS AND COMMUNICATIONS

Session Description

How can you change the outcome of a process before it even starts? This session will cover a groundbreaking experiment conducted by Durham County, NC that shows how building a good initial impression is a game changer for your office in many ways.

Audience Expertise

General Interest (Appropriate for all experience level)

Start Date

9-1-2021 10:30 AM

End Date

9-1-2021 11:30 AM

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Sep 1st, 10:30 AM Sep 1st, 11:30 AM

First Impressions Matter

Grand Hall MN

How can you change the outcome of a process before it even starts? This session will cover a groundbreaking experiment conducted by Durham County, NC that shows how building a good initial impression is a game changer for your office in many ways.