Presentation Title (Limit of 12 words)

Designing and Implementing a Case Management System

Presentation Category

05 LEADING AND MANAGING THE ASSESSMENT OFFICE

Session Description

How does your jurisdiction view workload, track effort, manage documentation and measure outcomes from accounts that are worked on a case-by-case basis? Come learn how the Osceola County (FL) Property Appraiser has designed and implemented a web-based Case Management System that handles all of the above scenarios and more.

Audience Expertise

General Interest (Appropriate for all experience level)

Location

Room 406

Start Date

8-31-2020 4:00 PM

End Date

8-31-2020 5:00 PM

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Aug 31st, 4:00 PM Aug 31st, 5:00 PM

Designing and Implementing a Case Management System

Room 406

How does your jurisdiction view workload, track effort, manage documentation and measure outcomes from accounts that are worked on a case-by-case basis? Come learn how the Osceola County (FL) Property Appraiser has designed and implemented a web-based Case Management System that handles all of the above scenarios and more.