Designing and Implementing a Case Management System
Session Description
How does your jurisdiction view workload, track effort, manage documentation and measure outcomes from accounts that are worked on a case-by-case basis? Come learn how the Osceola County (FL) Property Appraiser has designed and implemented a web-based Case Management System that handles all of the above scenarios and more.
Designing and Implementing a Case Management System
Room 406
How does your jurisdiction view workload, track effort, manage documentation and measure outcomes from accounts that are worked on a case-by-case basis? Come learn how the Osceola County (FL) Property Appraiser has designed and implemented a web-based Case Management System that handles all of the above scenarios and more.