Personalized Government – A Digital Relationship
Brief Session Description
In every aspect of our digital lives we expect internet giants such as Amazon, Google or Netflix to offer us more information, more suggestions or more context. We want the apps to remember us, tell us the weather and perhaps remind us of things. This presentation discusses the current ‘silo-based’ digital presence commonly used by government, it considers the rationale behind a move to a more digitally engaged citizen-office relationship.
Personalized Government – A Digital Relationship
In every aspect of our digital lives we expect internet giants such as Amazon, Google or Netflix to offer us more information, more suggestions or more context. We want the apps to remember us, tell us the weather and perhaps remind us of things. This presentation discusses the current ‘silo-based’ digital presence commonly used by government, it considers the rationale behind a move to a more digitally engaged citizen-office relationship.
