Presentation Title

Mediation as an Appeal Management Tool

Brief Session Description

Alternative dispute resolution tools, such as mediation to assist with appeal management by helping reduce appeals, improve outcomes and provide better customer service. Learn how Ontario incorporated these tools to improve their appeal management.

Presentation Category

Legal and Legislative

Audience Expertise

General Interest (Appropriate for all experience levels.)

Location

Peller Estates A

Start Date

9-9-2019 10:45 AM

End Date

9-9-2019 11:45 AM

Moderator Name

Tina Stone

Appendium Knowledge Area

Working with the Legal Framework

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Sep 9th, 10:45 AM Sep 9th, 11:45 AM

Mediation as an Appeal Management Tool

Peller Estates A

Alternative dispute resolution tools, such as mediation to assist with appeal management by helping reduce appeals, improve outcomes and provide better customer service. Learn how Ontario incorporated these tools to improve their appeal management.