Schedule

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2019
Monday, September 9th
10:45 AM

Scaling Up

Ken Larson MA, CEC, Champion Performance Systems Inc.

10:45 AM - 11:45 AM

Tuesday, September 10th
10:45 AM

Personalized Government – A Digital Relationship

Ian Lamont, Spatialest
Kim Horton CAE, Durham County, NC

10:45 AM - 11:45 AM

1:30 PM

Creating Opportunities for Meaningful Stakeholder Engagement

Carmelo Lipsi MIMA, Municipal Property Assessment Corporation
Greg Martino MIMA, Municipal Property Assessment Corporation

1:30 PM - 2:30 PM

2:45 PM

No, We Do Not Collect Taxes! Implement a Successful Outreach and Education Campaign

Angelina Michelle Romero, Los Angeles County, CA
Matthew Lyons M.Econ., Los Angeles County, CA

2:45 PM - 3:45 PM

4:15 PM

Customer Service - We VALUE You!

Christina Lantis AAS, RES, Mecklenburg County, NC
Kellianne Nagy CAE, Mecklenburg County, NC

4:15 PM - 5:15 PM

Wednesday, September 11th
1:00 PM

Website Modernization: Making Your Website Work for You

David Martinez, El Paso Central Appraisal District, TX
Albert Viera, El Paso Central Appraisal District, TX
Octavius Sweeney RPA, El Paso Central Appraisal District, TX
Rodolfo Arvizo, El Paso Central Appraisal District, TX

1:00 PM - 2:00 PM

2:15 PM

Cause and Effect: The Effective Tax Rate

John J. Valente, SOA, Inc

2:15 PM - 3:15 PM