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Monday, September 9th
9:30 AM

Playing Nice with Others: A Systematic Approach to Better Relationship Building.

Michael Combrink, Coconino County, AZ
Kelly Murphy, Coconino County, AZ

9:30 AM - 10:30 AM

The Future of the Profession

Neil Shah MBA, MS, RICS, Americas
Tony Henderson, Tyler Technologies
Shelley Graham MRICS, Municipal Property Assessment Corporation
Dorothy Jacks AAS, Palm Beach County, FL

9:30 AM - 10:30 AM

2:45 PM

Leading Change – Journey through a BHAG (Big Hairy Audacious Goal)

Kevin Groat CAE, PAG, LAAS, Saskatchewan Assessment Management Agency
Irwin Blank PAg, LAAS, CAE, Saskatchewan Assessment Management Agency

2:45 PM - 3:45 PM

4:15 PM

Closing the Divide: How the Cook County Assessor's Office is Translating Electoral Victory into Meaningful Policy Reform

Fritz Kaegi MBA, Cook County, IL
Robert Ross M.Econ., MPA, Cook County, IL

4:15 PM - 5:15 PM

The "Gig Economy"and Assessment: Insights from Silicon Valley

Larry Stone MBA, Santa Clara County, CA
Malia Cohen MS, California Board of Equalization

4:15 PM - 5:15 PM

Tuesday, September 10th
9:30 AM

Tales from Training: Teaching the New Appraisers of Los Angeles County

Raymond McCormick MPA, Los Angeles County, CA
Allen Jolley MPA, Los Angeles County, CA

9:30 AM - 10:30 AM

10:45 AM

Benefits of Establishing an Effective In Office Cross Training Program

John A. Wright AAS, Tulsa County, OK

10:45 AM - 11:45 AM

1:30 PM

Increasing Retention and Improved Productivity Through Employee Engagement

Sally Vardy MBA, Harris County Appraisal District, TX

1:30 PM - 2:30 PM

2:45 PM

Engaging the Adult Learner

Rob Moore Ph.D., Old Dominion University
Kirk Boone PPS, UNC, School of Government

2:45 PM - 5:15 PM

Why Ethics is Important a Personal Perspective

Marsha Standish, Stonington, CT
Stephen Pelfrey Esq., AAS, North Carolina Department of Revenue
Kellianne Nagy CAE, International Association of Assessing Officers
Tanya Giddings, Bernalillo County, NM

2:45 PM - 3:45 PM

Wednesday, September 11th
9:15 AM

U40 Leadership Lab Innovation Grant Winners

Tracy DeJong, Jasper County, IA

9:15 AM - 10:15 AM

10:30 AM

Assertiveness for Women: How to Communicate Your Needs, Set Healthy Boundaries & Transform Your Relationships

Tiffany Opheikens RES, Weber County, UT
Rebecca Malmquist CAE, Minneapolis, MN
Betsy Knots, State Board of Equalization, TN
Dinah Kilgore, El Paso Central Appraisal District, TX
Saray Garnett-Hochuli, Minneapolis, MN
Pam Lamb RES, Palm Beach County, FL

10:30 AM - 11:30 AM

Leadership vs. Management

Kevin Prine RES, AAS, MPA, Chesapeake, VA

10:30 AM - 11:30 AM

Professional Designations Create Opportunities

Terry R. Taylor CAE, RES, AAS, Orange County, FL
Grady Cecil Jackson Jr., RES, AAS, Mecklenburg County, NC

10:30 AM - 11:30 AM

1:00 PM

Assessing Your Career

Chandra Reilly LAAS, MAAS, Saskatchewan Assessment Management Agency
Daniel Fasteen Ph.D., BIS Consulting
Joe McNamara, Orange County, CA
Jessica McNiel, Johnson County, IA
Greg Hutchinson, Howell, NJ

1:00 PM - 2:00 PM

Moving Forward with AVM Global Credentialing: An IAAO Task Force

Patrick Alesandrini CAE, RES, CFE, MAI, SRA, Hillsborough County, FL

1:00 PM - 2:00 PM

Welcome to the Jungle – Developing a Strong Team

Jesse Ross

1:00 PM - 2:00 PM

2:15 PM

2019 IAAO Education Initiatives - Rebuilding for the Future

John C. Isbell AAS, Sumner County, TN

2:15 PM - 3:15 PM

Achieving Sustainability for the Modern Assessor

Amanda E. Lucero, Santa Fe County, NM
Gus Martinez, Santa Fe County, NM
Chris L. Sanchez MBA, Santa Fe County, NM
P.J. Griego MBA, MA, Santa Fe County, NM

2:15 PM - 3:15 PM

Assessing Your Health

Chandra Reilly MAAS, LAAS, Saskatchewan Assessment Management Agency
Malcolm Stadig CAE, Municipal Property Assessment Corporation

2:15 PM - 3:15 PM

3:30 PM

Assessing Your Future

Carolyn Miller, Chatham County, NC

3:30 PM - 4:30 PM

Integrating Technology into the Classroom

Rob Moore Ph.D., Old Dominion University
Kirk Boone PPS, UNC School of Government

3:30 PM - 4:30 PM

Why So Serious? Using Creative Humor to Engage Students

Kara Endicott CAE, RES, Johnson County, KS
Bradley A. Eldridge CAE, MAI, Douglas County, KS

3:30 PM - 4:30 PM