Assessors office management, Total quality management in government
This article describes the transformation of an assessor’s office operations through total quality management.
Stewart, Richard A.
"Staffing: Overcoming budget restraints and getting the most out of your staff through total quality management,"
Assessment Journal: Vol. 3:
6, Article 1.
Available at: https://researchexchange.iaao.org/assessment_journal/vol3/iss6/1